Quality Management Quality Management includes all the ISO 9000 and other standards for Quality Management, Food Safety, SHEQ and Environmental based standards/conformance tracking.

Tracking of NCR (Non-Conformance Reports) for tracking Incidents, non-conformance, audit findings, customer complaints and preventative actions. The Audit Management handles all aspects of the audit process including planning, executing, filling out findings, scoring and closing outs.

NCR (Non-Conformance Report) Quality Management NonConforming product NCR during Manufacturing vs. NCR only at final inspection. Yes. A non-conformance report should not be uniquely to prevent non-conforming material from getting to the customer. Part of the objectives of a non-conformance system should be continuous improvement.

Organisations need to manage conformance according to the Organisations own set of rules. Organisations conform to some type of ISO standard. A NCR mechanism ensures that the various non-conformances that arise are tracked and managed according to ISO rules. These non-conformances may include Customet Complaints, Supplier Complaints as well as various audit findings. The NCR manages the, who, what, when and why portion of a non-conformance. Corrections as well as corrective actions are managed in the process. The NCR capture form is template based ensuring that the reports generated are effective an give the organisation a clear indication on where to focus their efforts. The system shows all users the actual status of the NCR showing who is currently responsible and for what section of the tasks. The system notifies the people responsible as and when necessary ensuring that all users through the process are aware of what is taking place

Features:

Non-conformances are created and categorised using the templates Notification via e-mail Person rising the NCR fills in the bare minimum and the template selected ensured that the accountable persona and close-out person are selected correctly The Accountable person must allocate a person to investigate and then fill the Correction and investigation information in Time implication is measured Cost implication is measured; Financial and otherwise Waiting for a activity and waiting for person is highlighted to all Assigning an item to another person or even a different site is supported Conforms to various Quality/Safety/Environmental standards including ISO, HACCP and OSH Act, GAP Can be used across multiple sites within an Organisation keeping relevant information separate Reports, graphs and dashboards available Loading…

Benifits:

Supports the organisation implementation of standards for managing non-conformances more effectively Non-Conformances become more transparent, in particularly Customer Complaints and Audit Findings Hold better accountability for person on NCR they are envolved in Loading…

Audit Management Quality Management -

Auditing is best practice approach for testing, checking and verifying that a standard is implemented within an organization in terms of compliance and managing risk. This includes Internal and External Audits as well as Verification Checklists. Audit Management is also about managing the auditors, scheduling, frequency, checklists, standards, SPC Samplings for swab-type checks and evidence (including photos/text). The results of an audit are the scoring, findings and corrections taken. Re-auditing on failure or low pass rates are also tracked.

Features:

Integrated Audit, Auditor and Site Planning and Scheduling Manage the full life-cycle of the Audit Adding Comments and Evidence (including photos/document) Template based creation of Audits with all Checklist and SPC Sample requirements Scoring Audits and Reports Trending Reports and Dashboards Listing Audit Finding and Exporting these to the NCR module Re-Auditing and checking up of Findings Status Loading…

Benifits:

Reduce risk by enforcing consistent and harmonised processes and procedures across the organisation  Comparison of audit results and findings resolutions Facilitate compliance with ISO according to industry standards Save time and ensure consistency by creating an audit plan template with as little or as much flexibility as standards and corporate policy dictate Improve auditor efficiency by enabling them to document results and create offline observations which then automatically create the records in Ardent Clouds Solutions when back on line  Loading…