The Gigabess Ardent Solutions team has been involved in projects across a wide spectrum, from mining to factories to packaging to the food industry. Projects have ranged from continuous improvement to world class manufacturing to lean manufacturing to best practices. Projects have centred on Good Manufacturing Practices, HACCP and ISO. Super Teams have been formed to assist with implementation of the changes developed during the projects. Review mechanisms have been developed to evaluate information and form action plans. Ardent Clouds Solutions has dealt with organisations in which the basic rules of empowerment have played a key role in the effective rollout of change.

Gigabess Ardent Solutions provides solutions that fill the Grey Areas within an organization.

1: Share accurate information with everyone

Success today depends on team effort. Those leaders who are unwilling to share accurate and detailed performance information with their people will never have their people as partners in running the company successfully and will never have an empowered organisation. Sharing all information, even sensitive information, takes courage. People without accurate information cannot act responsibly whilst people with accurate information feel compelled to act responsibly. Withholding information carries all kinds of messages – people don’t feel trusted.

2: Create autonomy through boundaries

Success today depends on team effort. Those leaders who are unwilling to share accurate and detailed performance information with their people will never have their people as partners in running the company successfully and will never have an empowered organisation. Sharing all information, even sensitive information, takes courage. People without accurate information cannot act responsibly whilst people with accurate information feel compelled to act responsibly. Withholding information carries all kinds of messages – people don’t feel trusted.

3: Replace hierarchical thinking with self-managed teams

Boundaries have to clarify the range within which people have autonomy. Examples of boundary areas that create autonomy are:

- Purpose – What business are you in?

- Values – What are your operational guidelines?

- Image – What is your picture of the future?

- Goals – What, when, where and how do you do what you do?

- Roles – Who does what?

Organisational structure and systems – How do you support what you want to do?

Another critical success factor in a best-practice organisation is its ability to measure. Measuring is an excellent idea. The problem lies in the fact that information is usually scattered across many programmes or is on someone’s machine in an Excel spreadsheet. Effective use of information requires information to be available in a simple format as soon after the event as possible. Short Interval Control and actions can only be adhered to if the data is known or accessible to all the relevant parties. Gigabess Ardent Solutions have developed software solutions to make the management of key information simple. We cover two key aspects, namely:

- Performance Monitoring (you only get what you measure)

- Monitoring and Evaluation

The software that has been developed is user-friendly and is aimed at self-management of data at first line management level. It works effectively for multiple users.